Hi, I'm Gerry Miller. I help people and companies use computer technology to maximize their value. I build great software, and I am a visionary business strategist.
Gerry Miller's Bio:
Gerry Miller is a uniquely qualified, visionary Senior Technology Executive with more than 20 years experience doing technology startups and helping growing companies improve their business. With both COO and CTO titles, deep hands-on technology expertise coupled with significant business talent has led to two decades of success.
Technology skills include deep architectural capabilities, design patterns, Internet-scale application development, Cloud Computing, mobile development, Web services, AJAX, JSON, XML, XSLT, HTML5, CSS3, C++, C# 5, ASP.NET MVC4, .NET 4.5, Visual Studio 2012, Eclipse, LAMP, SQLServer, MySQL, and NoSQL, leading Agile teams, distributed ALM, managing outsourced development, TDD, both with teams and solo.
Business skills include identifying creative operational and strategic improvements; specifying key metrics and success criteria; building and motivating strong teams; executive, board, and investor management; fundraising; M&A; and providing detailed implementation and execution plans.
Through relentless execution and commitment to results, clients experience successful projects with reduced costs, improved operating efficiency, higher revenue and profitability, improved client and employee satisfaction, stronger competitive positioning, and better alignment with true business potential.
Clients have included Aspen Marketing Services, Progressive Insurance, IBM, State Street Bank, Microsoft Corporation, General Motors, BankBoston, Victoria’s Secret, Bank One, the Commonwealth of Massachusetts, Fidelity Investments, Ford Motor Company, Amway/Quixtar, Wyeth Pharmaceuticals, Datastream Corporation, The Foxboro Company, Allendale Insurance, Perceptron, PC Connection, Rational Software, AG Edwards, H&R Block, Juno Online Services, Stream International, Boston Housing Authority, Lotus Development, and many more across a diverse range of industries.
Strengths in hands-on technology architecture and implementation, along with strategic and operational planning, global business planning & development, multiple industries, financial systems & planning, strategic partnering, team alignment, metrics & measurement, leadership development, and relentless execution.
Gerry Miller's Experience:
Founder and Chief Technology Officer at CloudticityMarch 2011 - Present | Seattle, WA
Cloudticity is a Muse Holdings portfolio company dedicated to improving public health by helping medical providers and companies "Wrangle the Cloud." Cloudticity provides consulting services focused on developing HIPAA compliant applications on Amazon Web Services. Selected results include: • Led the architecture and development of Spectrum Health's MyHealth web and mobile patient portal. Front-end development using AngularJS, with a C#-based RESTful services layer. Fully integrated with AWS, including EC2, S3, CloudFormation, SES, and VPC. Presented solution jointly with the client at AWS re:Invent 2013. • Architected Aspen Marketing Services’ next generation of marketing technology, the cornerstone of their $300MM business and a key differentiator in their recent acquisition by Epsilon / ADS.
Founder at Muse Holdings, LLCJune 2008 - Present | Seattle, WA
Focused on providing tactical consulting and funding to early stage startup companies, advising growth stage companies on business scalability, building strategic relationships, assisting in turnaround situations, and driving success and shareholder value across the spectrum of clients. Selected results include: - Launched Cloudticity, a leading innovator providing cloud computing software and services. - Architected Aspen Marketing Servicesâ next generation of marketing technology, the cornerstone of their $300MM business and a key differentiator in their recent acquisition by Epsilon / ADS. - Led the architecture, design, and implementation of AVAbahnâs dealer management system (DMS) and Contracts Management applications. - Devised the strategy that raised over $360,000 in startup capital for WorkingHabitat.com, then acted as Chief Technology Officer to get the funded company operational. - Devised the investment strategy that raised over $500,000 for Esmeralda Distillery, makers of the award-winning Obsello Absinthe and Port of Barcelona gin. Granted board seat for continued advisory capacity. - Advisory board member of CityDrip, an innovative new-media advertising company focused on selling local and national ads intermingled with local content, delivered to Internet-connected televisions strategically placed at restaurants and medical facilities. - Built the business plan that allowed Cubekind Entertainment to begin participating in the $1.8B market for virtual goods in video games. First Facebook application released January 2010. - Helped Harmonie Park reinvent themselves from a Detroit-based music and video production facility to a full-blown communications and marketing firm. - Asked to join the Investment Review Board at Oakland University INCubator to drive continued innovation and aid in capital raises for startup companies. - Managed technology sales and strategy for Global Impact Group, a global commerce consulting and services firm.
Chief Operating Officer at ePrizeJanuary 2007 - June 2008 | Pleasant Ridge, MI
Reversed a cycle of negative profitability, declining client satisfaction, high attrition rates, & significant quality problems. Led sales, production, project management, development, technology, & product development groups, with approximately 300 people in managed departments. Grew company to 350 employees and nearly $50MM in revenue. Delivered record 1.2 billion page views across 184 million unique visitors while deploying 1,366 promotions, a 70% YOY increase. Drove year-over-year revenue growth of 38%, with continued double-digit revenue growth to $68.8MM in 2008. Improved operating efficiency from 49% to 70% in just over one year, resulting in achieving EBITDA goals months ahead of projections. Improved quality of client deliverables by 44% and system uptime to 99.98%, resulting in a doubling of client satisfaction using industry standard measurements. Client satisfaction is now on par with companies such as Ritz Carlton. Launched ToyBoxâ¢ 2.0, a revolutionary, proprietary Software as a Service platform that now runs ePrizeâs promotions. ToyBoxâ¢ 2.0 allows the automated building and deployment of promotions, dramatically reducing the time required to deploy while improving quality, scalability, and effectiveness. Developed, designed, and deployed a new sales process and management system that resulted in a 40% increase in net bookings. Designed a new performance management system that clearly tied each employee to specific roles, responsibilities, and measurable accountabilities. ePrize won nearly 20 awards during tenure, including Inc. 500 membership, Ernst & Youngâs Entrepreneur of the Year, Red Herringâs Top 100 Technology Companies, and Metropolitan Detroitâs 101 Best and Brightest Companies to Work For. Raised overall employee satisfaction, reduced average weekly hours worked across the company, lowered attrition rates, and never lost a direct report. Rated 10 out of 10 in employee survey of manager effectiveness.
Global Business Manager at MicrosoftOctober 2004 - January 2007
Ran a global team of 100+ people that grew Microsoft's business with General Motors from $20MM to over $100MM, including software, services, and online advertising. During this time, GM became MSN's single largest online advertiser.
Chief Technology Officer, US Central Region at Microsoft CorporationJanuary 2002 - October 2004
Lead architect and client evangelist for major international SOA and SaaS projects. Wrote numerous articles, papers, and books during this period of time, and also spoke worldwide on the topic of effectively integrating business and IT. Developed and presented Service Oriented Technology webinars with CTO of Boston Consulting Group, then resold this content to Booz Allen, McKinsey, Bain, and Deloitte. Lectured and consulted extensively worldwide as a leading expert in .NET development, enterprise architecture, service oriented architecture, and Internet-scale development and deployment.
Practice Manager at Microsoft CorporationJune 1999 - January 2002
Ran a 130-member consulting practice for Microsoft Consulting Services. Practice became the most profitable in the United States.
Founder & President at The Clarity Group, Inc.June 1991 - June 1999
Started in 1992 with just two people working from their basements, The Clarity Group quickly grew to a 100-person consulting firm with $10MM in aggregate revenues. As Founder & President led 100% average annual growth, serving in all business capacities as the company developed. Led sales, architecture, strategic development, and remained deeply involved in the largest technology projects. Clients included such Fortune 500 companies as State Street Bank, Microsoft Corporation, BankBoston, Fidelity, and IBM.
Gerry Miller's Education:
Berklee College of Music1986 – 1988Concentration: Jazz CompositionActivities: Music recording, jazz performances, composition, arranging.
Gerry Miller's Interests & Activities:
Computer technology, advanced programming techniques, HTML5, cloud computing, automated unit testing, continuous integration, Agile process, business development, corporate strategy, startups, music, travel, gourmet cooking.